Terms

Conditions for using vreldan.top and booking private consultations with Vreldan. Last updated: 7 August 2026.

1. Who these terms apply to

These Terms apply when you browse vreldan.top or request a private consultation with Vreldan, Suite 2B, Colmore Chambers, 29 Colmore Row, Birmingham B3 2BX, England ([email protected], +44 121 405 2786).

Vreldan is an independent private clinic and is not part of the NHS.

2. What this website is

This website is an appointment menu and request channel. It describes consultation types and fees, explains booking terms, and lets you ask Vreldan to contact you about a visit. Submitting the form is a request only — it does not create a confirmed appointment until Vreldan agrees a date and time with you.

We do not sell medicines through this site, provide online diagnosis via the form, issue prescriptions through the form, or accept payment card details on vreldan.top.

3. Consultation fees

Published fees (VAT where applicable):

Included: clinician time and clinical examination within the booked visit.
Not included: laboratory tests, imaging, procedures, medicines, and referral letters beyond the visit — these are arranged and charged separately if needed.

4. Payment

Payment is arranged when your appointment is confirmed or at the clinic. Accepted methods: debit/credit card and bank transfer. Insurance may be discussed on request. No online checkout operates on this landing page.

5. Cancellation and non-attendance

Please cancel or reschedule at least 24 hours before your appointment by emailing [email protected] or calling +44 121 405 2786.

If Vreldan must cancel your appointment, we will offer a new time or refund any prepayment already taken.

6. Clinical limitations

Consultations are medical services; outcomes vary between individuals. Information on this website is general and does not constitute a diagnosis. Vreldan is not an emergency service. If you believe life is at risk, call 999 or go to the nearest A&E.

7. Your responsibilities

8. Acceptable use of the website

You must not misuse vreldan.top (for example by attempting to disrupt the site, scrape content unlawfully, or submit abusive or fraudulent requests). We may refuse or ignore requests that appear abusive, incomplete or unsafe.

9. Intellectual property

Content on vreldan.top (text, design, logos and images) belongs to Vreldan or its licensors. You may view pages for personal, non-commercial use related to booking care with us. You may not copy the site for competing services.

10. Liability

Nothing in these Terms excludes liability that cannot be excluded under English law (including for death or personal injury caused by negligence, or for fraud). To the fullest extent permitted, Vreldan is not liable for indirect or consequential loss arising from use of this website or from a delayed response to a booking request. Clinical negligence claims relating to care actually provided are assessed under applicable clinical and legal standards separately from website use.

11. Privacy

Personal data is processed as described in our Privacy Policy and Cookie Policy.

12. Governing law

These Terms are governed by the laws of England and Wales. Courts of England and Wales have jurisdiction, without prejudice to any mandatory consumer protections that apply to you.

13. Contact

Vreldan · Suite 2B, Colmore Chambers, 29 Colmore Row, Birmingham B3 2BX, England
[email protected] · +44 121 405 2786